CompTIA 220-1102 - CompTIA A+ Certification Exam: Core 2 Certification Exam
Question #1 (Topic: demo questions)
A user is having phone issues after installing a new application that claims to optimize performance.
The user downloaded the application directly from the vendor's website and is now experiencing
high network utilization and is receiving repeated security warnings. Which of the following should
the technician perform FIRST to mitigate the issue?
Correct Answer: B
Explanation:
installing applications directly from a vendor's website can be risky, as the application may be
installing applications directly from a vendor's website can be risky, as the application may be
malicious or fraudulent. Uninstalling the application can help mitigate the issue by removing the
source of the problem.
Question #2 (Topic: demo questions)
A change advisory board did not approve a requested change due to the lack of alternative actions if
implementation failed. Which of the following should be updated before requesting approval again?
Correct Answer: C
Explanation:
The rollback plan should be updated before requesting approval again. A rollback plan is a plan for
The rollback plan should be updated before requesting approval again. A rollback plan is a plan for
undoing a change if it causes problems, and it is an important part of any change management
process. If the change advisory board did not approve the requested change due to the lack of
alternative actions if implementation failed, then updating the rollback plan would be the best way
to address this concern.
Question #3 (Topic: demo questions)
A technician needs to recommend the best backup method that will mitigate ransomware attacks.
Only a few files are regularly modified, however, storage space is a concern. Which of the following
backup methods would BEST address these concerns?
Correct Answer: B
Explanation:
The differential backup method would best address these concerns. Differential backups only back up
The differential backup method would best address these concerns. Differential backups only back up
files that have changed since the last full backup, which means that only a few files would be backed
up each time. This would help to mitigate the risk of ransomware attacks, as only a few files would
be affected if an attack occurred. Additionally, differential backups require less storage space than
full backups.
Question #4 (Topic: demo questions)
A technician receives a ticket indicating the user cannot resolve external web pages
However, specific IP addresses are working. Which of the following does the technician
MOST likely need to change on the workstation to resolve the issue?
Correct Answer: A
Explanation:
The technician most likely needs to change the default gateway on the workstation to resolve the
The technician most likely needs to change the default gateway on the workstation to resolve the
issue. The default gateway is the IP address of the router that connects the workstation to the
internet, and it is responsible for routing traffic between the workstation and the internet. If the
default gateway is incorrect, the workstation will not be able to access external web pages.
Question #5 (Topic: demo questions)
A technician installed a known-good, compatible motherboard on a new laptop. However, the
motherboard is not working on the laptop. Which of the following should the technician MOST likely
have done to prevent damage?
Correct Answer: D
Explanation:
The technician should have connected a proper ESD strap to prevent damage to the motherboard.