PeopleCert ITIL-4-Practitioner-Change-Enablement - ITIL 4 Practitioner: Change Enablement (ITIL-4-CE) Certification Exam

Question #6 (Topic: Demo Questions)

Which of the following best describes the purpose of Change Enablement in ITIL?

A.

To restore service operation after an incident

B.

To ensure changes are made with minimal disruption to services

C.

To provide a framework for service desk operations

D.

To define service level agreements with customers

Correct Answer: B

Explanation not available for this question.

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