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WGU Principles-of-Management - Principles of Management at Western Governors University(IAC1) Certification Exam

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Question #1 (Topic: demo questions)

What is the main focus of SWOT analysis? Choose 1 answer


A.
Establishing a factory's production rate and quality standards
B.
Uncovering an organization's strengths and weaknesses

C.
Determining a company's corporate structure and management style

D.
Developing a business's mission and vision statements
Correct Answer: B
Explanation:
The main focus of SWOT analysis is to uncover an organization's strengths and weaknesses, along
with identifying opportunities and threats. SWOT, which stands for Strengths, Weaknesses,
Opportunities, and Threats, is a strategic tool used to understand the internal capabilities and
external possibilities and risks facing an organization. This analysis helps in identifying what the
organization does well and where it may need improvement, thus forming a basis for strategic
planning.
Question #2 (Topic: demo questions)

What is the last step in strategic planning? Choose 1 answer

Goal setting
A.
Goal setting
Strategy formulation
B.
Strategy formulation
C.
Strategic control

D.
SWOT analysis
Correct Answer: C
Explanation:
The last step in the strategic planning process is strategic control. This involves monitoring and
evaluating the execution of the strategic plan to ensure that the organization is achieving its
objectives and making necessary adjustments.
Strategic Management Process:
The strategic management process includes developing the firm's vision and mission, strategic
analysis, setting objectives, creating and implementing strategies, and finally, measuring and
evaluating performance.
Strategic control is the step where managers assess whether the strategies and plans are being
effectively implemented and whether they are leading the organization towards its goals.
Purpose of Strategic Control:
It ensures that the organization is moving in the right direction and that the strategic plans are
yielding the desired outcomes.
It involves setting performance standards, measuring actual performance, comparing it with the
standards, and taking corrective actions if necessary.
Components of Strategic Control:
Performance Measurement: This involves tracking the progress of strategy implementation through
key performance indicators (KPIs).
Feedback and Adjustment: Based on performance data, managers provide feedback and make
adjustments to strategies to address any deviations from the planned objectives.
Question #3 (Topic: demo questions)

What is the purpose of a value chain analysis? Choose 1 answer

A.
To determine company stockholder satisfaction
B.
To allow the company to implement an intranet and develop automated processes
C.
To allow the company to use a systematic approach in developing a competitive advantage
D.
To help the company determine its commitment to ethics and social responsibility
Correct Answer: C
Explanation:
The purpose of value chain analysis is to enable a company to understand the various activities
involved in producing and delivering a product or service and to identify opportunities to gain a
competitive advantage. The concept of the value chain was introduced by Michael Porter and
involves examining all activities a firm performs and how they interact to create a competitive
advantage.
Definition and Purpose:
A value chain describes the series of activities that an organization carries out to create value for its
customers.
The primary purpose is to systematically identify and analyze these activities to understand where
value is added to the final product or service, which can then be leveraged to gain a competitive
advantage.
Components of Value Chain:
Primary Activities: These include inbound logistics, operations, outbound logistics, marketing and
sales, and services. Each of these activities adds value directly to the production and delivery of the
product.
Support Activities: These include procurement, technology development, human resource
management, and firm infrastructure. These activities support the primary activities and add value
indirectly.
Systematic Approach:
By analyzing each activity in the value chain, a firm can identify areas where efficiencies can be
improved or where innovation can be introduced.
This systematic approach helps the firm to focus on optimizing these activities to reduce costs,
improve quality, and differentiate its products from competitors, thus developing a competitive
advantage.
In summary, value chain analysis allows a company to use a systematic approach in developing a 
competitive advantage by identifying and optimizing the activities that create value.
Question #4 (Topic: demo questions)

What is a clear and concise statement of the basic purpose of an organization? Choose 1 answer

A.
Its vision
B.
Its objective
C.
Its mission
D.
Its goal
Correct Answer: C
Explanation:
A clear and concise statement of the basic purpose of an organization is its mission. A mission
statement provides a broad description of how the organization intends to achieve its vision. It
specifies the organization's reason for being and answers the question, "What business(es) should
we undertake?".
In the textbook "Principles of Management," a mission statement is defined as a broad description of
how a firm will try to make its vision a reality, often describing the products and services the
company plans to offer and the customers it plans to serve. This differentiates it from a vision
statement, which is more general and focuses on what the business aspires to become in the future.
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