ITIL-4-Practitioner-Change-Enablement PeopleCert Practice Questions

Question #1 (Topic: Demo Questions)

In the Change Enablement process, what is the purpose of the Change Advisory Board (CAB)?

A.

To assess productivity of IT staff

B.

To oversee the budget of IT projects

C.

To provide input and advise on proposed changes

D.

To handle end-user support requests

Correct Answer: C

Explanation not available for this question.

Question #2 (Topic: Demo Questions)

Which activity is NOT part of the Change Enablement process?

A.

Change assessment

B.

Change approval

C.

Change deployment

D.

Incident resolution

Correct Answer: D

Explanation not available for this question.

Question #3 (Topic: Demo Questions)

What is the primary goal of the Change Enablement process in ITIL?

A.

To ensure that all changes are recorded and managed

B.

To minimize the risk of disruption to IT services

C.

To maximize the number of successful changes

D.

To automate the change approval process

Correct Answer: B

Explanation not available for this question.

Question #4 (Topic: Demo Questions)

Which key concept is essential for evaluating the risk associated with a change in ITIL?

A.

Change Advisory Board (CAB)

B.

Change Requests

C.

Change Schedule

D.

Change Evaluation

Correct Answer: A

Explanation not available for this question.

Question #5 (Topic: Demo Questions)

What are the three types of changes defined in ITIL Change Enablement?

A.

Standard, Urgent, Major

B.

Normal, Standard, Emergency

C.

Scheduled, Emergency, Routine

D.

Minor, Major, Critical

Next Question

Correct Answer: B

Explanation not available for this question.

PeopleCert ITIL-4-Practitioner-Change-Enablement - ITIL 4 Practitioner: Change Enablement (ITIL-4-CE) Certification Exam

In the Change Enablement process, what is the purpose of the Change Advisory Board (CAB)?

To assess productivity of IT staff

To oversee the budget of IT projects

To provide input and advise on proposed changes

To handle end-user support requests

Correct Answer: C

Which activity is NOT part of the Change Enablement process?

Change assessment

Change approval

Change deployment

Incident resolution

Correct Answer: D

What is the primary goal of the Change Enablement process in ITIL?

To ensure that all changes are recorded and managed

To minimize the risk of disruption to IT services

To maximize the number of successful changes

To automate the change approval process

Correct Answer: B

Which key concept is essential for evaluating the risk associated with a change in ITIL?

Change Advisory Board (CAB)

Change Requests

Change Schedule

Change Evaluation

Correct Answer: A

What are the three types of changes defined in ITIL Change Enablement?

Standard, Urgent, Major

Normal, Standard, Emergency

Scheduled, Emergency, Routine

Minor, Major, Critical

Correct Answer: B